Think phone systems Leeds, think Time Communications. Founded in 2001, by two telecoms specialists, Jeffrey Cohen and Nigel Braginton, today we are one of only three ‘sole’ Aastra suppliers in the UK. And also one of Aastra’s very few ‘Premier Partner’ appointed main dealers and proud to be associated with Aastra’s award winning products.

 

Time provides clients with a ‘one stop shop’ for their telecoms needs. And today, supporting client operations takes us all over the UK. It’s true that some clients are based in Leeds itself or elsewhere in West Yorkshire; Bradford, Wakefield or Barnsley. But we also have clients in North Yorkshire, in York and Harrogate; in Sheffield in South Yorkshire and in East Riding and Humberside. The list is a long one! But if you have operations further afield or plan to, whether in Milton Keynes or Newcastle, we should say this; all our client operations get the same level of service for installations and support.

 

Is your phone system in Leeds holding your business back? If you’re not careful who you deal with you could end up throwing good money after bad. Thankfully we have a refreshing approach to business. What you see is what you get. Really.

 

If asked to help with adjusting or changing telephone systems in Leeds our starting point is always a detailed fact find. We always place an emphasis on understanding your business goals, and today and tomorrow’s operational requirements. We believe businesses of all kinds can benefit from developing a telecoms strategy. Hence our emphasis on future requirements.

 

Rest assured. Few of our clients have a dedicated telecoms manager and many have no specialist staff whatsoever. This leads us to avoid ‘technospeak’ when it’s inappropriate (which is most of the time) so all ‘interested parties’ fully understand our proposals.

 

Also, our step by step approach means clients are not over-sold on phone systems in Leeds – all proposals are gauged on a ‘best fit’ basis. Over-selling is a common malady in our industry, but we just won’t entertain any recommendation not based on our clients’ best interests. This means our proposals are tailored for the needs of the business and styled to suit the technical understanding of the recipient(s).

 

As a result we have built up genuinely long term business relationships with our clients. We know many companies say this. But can we really prove it? Yes we can. 90% of our new business is as a result of word of mouth recommendations from existing clients. In a sector where salespeople are all too often rewarded on ‘sales’, rather than customer satisfaction, this is a mighty feat!

 

We also know that technology has a habit of not always behaving as expected. Our ‘tell it like it is’ approach means our clients always know what to expect, both good and bad. If you’ve ever had a nasty post-installation surprise you’ll know how important it is to avoid them!

 

This bit is important too. Prospective clients sometimes approach us having been on the receiving end of poor support, and unreliable maintenance. Sound familiar?

 

This is partly why we place so much emphasis on providing services long-term, backed up by solid support.

 

So not all phone systems in Leeds or Leeds suppliers are of equal merit. If you like the sound of our approach, please get in touch.