Kapture CRM

Kapture CRM

Kapture CRM software is a user-friendly Customer Relationship Management software customizable for diverse needs of Real Estate, Banks, Hotels, and FMCG industries. As integrated CRM Solutions it's also optimally suited as best CRM for small business. Get your first-choice CRM Software now! Our platform includes : 1. Marketing campaigns Manage all your marketing campaigns and get real time insights all from one place. Lead source tracking Monitor & Optimize Campaigns Bulk E Mailer/ SMS Campaigns Measure ROI 2. Sales automation Automate your entire sales processes so that your sales team is busy doing what they should do. Pre-sales and post sales automation Integrate all inquiry channels at one place Manage daily meetings with automated reminders and notifications Track your field sales team movements with GPS tracking Set templates and automate mails, quotations, invoices etc. Track conversion progress through the sales funnel 3. Manage Operations Assign tasks, track progress and ensure smooth operations Set order flow and approval matrix, Clear orders in pipelines Order status and delivery progress Inventory management 4. Payments & Collections Automate payment processes for faster payment cycles. Sync accounts team with operation teams Unified view of total - pending - received payments Set payment due dates & automate followups 5. Communication Management Funnel all customer conversations at one place and respond from one inbox. Prioritize, assign and resolve customer queries Set auto - responses to queries Collaborate with teams to solve complex queries Measure customer satisfaction 6. Business Intelligence Gain in- depth business insights and measure productivity. Over 350+ in built reports choice of data/ graphical report formats daily/weekly/monthly reports automatically sent to your email as per configuration.State of the art custom report engine to create your own reports dashboard creation http://www.kapturecrm.com .

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